Last Updated: March 20, 2026
At CitrusBurn, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
Personal Information: When you place an order, create an account, or contact us, we may collect your name, email address, shipping address, phone number, and payment information. Payment processing is handled by secure third-party payment processors; we do not store credit card numbers on our servers.
Usage Data: We automatically collect non-personal information such as your browser type, device type, IP address, pages visited, and time spent on our website. This data helps us improve the user experience.
Cookies: Our website uses cookies and similar tracking technologies to personalise content, analyse traffic, and improve functionality. You can manage cookie preferences through your browser settings.
We use the information we collect to process and fulfil your orders, communicate order confirmations and shipping updates, provide customer support, improve our website and products, send promotional communications (only with your consent), and comply with legal obligations.
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers (payment processors, shipping carriers) strictly for order fulfilment purposes. We may also disclose information if required by law or to protect our rights and safety.
We implement industry-standard security measures, including 256-bit SSL encryption, to protect your personal information during transmission and storage. While no method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your data.
Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate data, request deletion of your personal data, opt out of marketing communications, and lodge a complaint with a data protection authority.
California residents have additional rights under the California Consumer Privacy Act. You may request disclosure of what personal information we collect and how it is used, and you may request deletion of your personal information. To submit a request, please contact us at the email below with the subject line "California Privacy Request."
Our website and products are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn that we have collected data from a child, we will delete it promptly.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page regularly.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through our customer support portal on the official CitrusBurn website.